• Refund Policy for Cape Coral Kayak Rentals:

    At Cape Coral Kayak, we strive to provide our customers with exceptional service and unforgettable experiences. Please review our refund policy below:

    1. No Refunds Allowed:

    We regret to inform you that once a kayak rental is confirmed and payment is processed, no refunds will be issued. We appreciate your understanding as we work diligently to maintain the quality and availability of our kayak fleet.

    2. In-Store Credit for Cancellations:

    In the event that you need to cancel your kayak rental reservation, we offer in-store credit for the full amount of the reservation. This credit can be applied towards another kayak rental within our facility. Please note that the in-store credit is valid for a specified period and is non-transferable.

    Cancellation Procedure:

    If you need to cancel your reservation, please contact us as soon as possible. Cancellations made within a specific timeframe (e.g., 24 hours before the scheduled rental) may be eligible for in-store credit. Late cancellations may not qualify for credit, and the full rental fee may be forfeited.


    Exceptions to this policy may be considered in case of unforeseen circumstances or emergencies. Documentation may be required for such cases, and decisions will be made at the discretion of Cape Coral Kayak management.

    Contact Information: For cancellations and inquiries related to our refund policy, please contact us at (239)-219-2115.

    Thank you for choosing Cape Coral Kayak for your water adventure. We appreciate your cooperation and look forward to providing you with a memorable kayaking experience.